customer service

I was wanting to get some inkjet shrink film and had gone to DeSerres but they only had the non-inkjet version. So, I checked with Opus and their nice online store where they had the inkjet version, but at 3 times the cost of the non-inkjet. So, I thought, give Michaels a shot.

You'll notice that I didn't start with Michaels because it is my unverified belief that they price all their products to give them a healthy profit even when using the regularly available 40% off coupon. In my humble (and unverified) opinion, this makes them evil so I try to give my business elsewhere whenever I can. But for $10, I thought, I can call them and check. That's what phones are for, right?